Before: The challenge without Instaffo

GLS IT Services faced the challenge of attracting tech talent in a highly competitive market. As an IT service provider for a well-known logistics brand, but without a strong employer brand in the tech environment, it was difficult to compete with established competitors. The recruiting process was highly manual, spread across many tools, and based on traditional channels such as job portals, LinkedIn, and Stepstone.

Many applications were unqualified, active sourcing was time-consuming, and collaboration between HR and specialist departments was unstructured. Candidates often had to be convinced that modern technologies and agile methods were already being used at GLS.

Negative consequences

• High manual effort in sourcing and screening
• Poor quality applicant response despite sufficient quantity
• Poor candidate experience due to uncoordinated processes and inconsistent communication
• Specialist departments worked without system access, which made feedback and prioritization difficult

Now: Recruiting with Instaffo

With Instaffo, GLS IT Services has established a structured, technology-driven recruiting channel that is particularly effective for tech roles:

• Matching instead of mass communication: Applicants are suggested based on their qualifications and motivation for changing jobs
• Efficient communication: Candidates enter into dialogue first – only then are they activated
• Team collaboration: HR and specialist departments work together in the tool, including feedback and status overview
• Strong remote fit: Many positions are remote-friendly, with clear communication about office days

Positive Outcomes

• 17–18 hires within two years, primarily in tech roles (Java, backend, UX, DevOps, product owner)
• High quality: Many employees hired through Instaffo have since been promoted
• High acceptance among specialist departments thanks to transparent communication and clear responsibilities
• Improved candidate experience: Applicants praise the honesty, speed, and equal footing in the process
• Clear added value compared to traditional sourcing: Impressive price-performance ratio and quality of results

“Instaffo provides us with a combination of quality and quantity that we can hardly achieve through other channels. The matching works particularly well, and communication is straightforward, honest, and efficient. Many of our new colleagues have developed quickly and are now in leadership roles.”

Conclusion

GLS IT Services uses Instaffo as an integral part of a modern, data-driven recruiting mix. The platform fills the gaps left by traditional channels—with high-quality candidates, efficient processes, and strong team integration. Instaffo is a real competitive advantage, especially when it comes to hard-to-fill tech positions.